Privacy Policy

1. Introduction

Rainbow Restoration of Albuquerque (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a service request.

2. Information We Collect

We may collect personal information you voluntarily provide, such as your name, phone number, email address, property address, and details about your restoration needs. We also collect technical data automatically, including IP address, browser type, device information, and pages visited.

3. How We Use Your Information

• To respond to your service requests and provide estimates
• To dispatch technicians and coordinate restoration work
• To communicate with you about your job and follow-up services
• To process insurance documentation and billing
• To improve our website, services, and customer experience

4. Sharing Your Information

We do not sell your personal information. We may share information with trusted third parties who assist us in operating our business, such as insurance carriers, adjusters, payment processors, and service providers. We may also disclose information when required by law or to protect our legal rights.

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and understand how visitors interact with our site. You can adjust your browser settings to refuse cookies, though some features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us using the information below. We will respond to reasonable requests in accordance with applicable law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Rainbow Restoration of Albuquerque
• 8331 Gardenbrook Place, Albuquerque, NM 87120
• Phone: (505) 310-7774
• Email: walbuquerque@rainbowrestores.com